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Add a US phone number for the Turbo Tax profile. You need to click Intuit Account in the lower left of the Turbo Tax page and enter a U. S. phone number and then your password and save it. I don't even think it needs to be a valid phone number because when you go to file the return, it gives you an option to get email updates and/or text messages. Just make up a U. S. number if needed and don't check the box saying you want text messages and you should be able to get the taxes filed.
I already have a phone number linked to my intuit account. That isn't fixing the problem.
If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number here. If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/
Could it be caused by the ID field being left blank when entering identification?
This error message means that the state ID code is missing off an income form W2 or 1099. Please review your W2-s and all of our 1099s: 1099-Bs, 1099-Rs, 1099-misc's, 1099-Nec's, to make sure the State ID is correct or if it needs to be removed. Also, if you just have the State ID on your forms, but no wages next to it, remove those as well.
If you need further assistance, please contact us by phone, What is the TurboTax phone number?
I checked and made sure all EIN and State ID's on 1099's and W-2's were correct and it still gave me this error!! Please help!
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