Do the spinning dots ever stop? I have wasted over 2 hours waiting for the page to open after I clicked yes?

[DoninGA]

Try changing your web browser.  Reset your network router.

[1979SE]

Used two different networks. Reloaded numerous times.  Used IE. Attempted other suggestions. Hours of spinning dots.  With the number of people complaining of this I would think there would be a defined solution.  Eight plus years of using TT on this computer, never a problem like this.  The previous years stored on here come up fine.

[JakailaLO]

Please try refreshing your browser and clearing out your cookies. If that does not work, try clearing out your browser's cache. You may also want to try a different browser. 

Please see below for information on how to delete your cookies. 

https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978

Please see below for information on how to delete your cache.

https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

If you would like to contact customer support for additional assistance please see below. 

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[mholmes00]

I have the same problem. Ridiculous. Will be looking for a different software.

[mholmes00]

cleared cache and cookies, failed to solve the problem.

[mholmes00]

switching to H&R block, turbotax lost this customer

[SForrestLO]

If you are having problems with the program or glitches, please try clearing your cookies and cache. 

How to clear your cache. 

How to delete cookies.

If this does not work, I recommend trying another browser and checking your internet connection, to ensure you are hardwired.

If you need additional assistance you can contact an agent.