Frustrated

Forum|Forum|5 years ago
August 10, 2021
14 replies
47 views

Still waiting on my refund from last year!

TurboTax Deluxe Online

DanPaul02

Level 8

Please call back and request to have a manager call you back. An issue like this needs to be researched and rectified.

VolvoGirl

Level 15

Did you have a tax due on the original return? You still have to pay that. Then the amended return is only for the difference. It thinks you already did pay it.

Check the actual 1040X. Line 18 should be your original refund amount and line 22 should be your additional refund. If you paid on your original return it will be on line 16. If there is an amount owed with the amendment, it will be on line 20.

So if there is an amount on line 16 you still need to pay that. In fact you should not have amended until the original return was fully processed and done and you got the first refund or paid the tax due.

kmcmillanAuthor

Level 4

They owed me both on the original and the ammended. So, I don't owe the IRS anything- which they confirmed to me. I now realize I should have waited until the original was processed before ammending... But didn't realize that initially. Won't make that mistake again! I will also not make the mistake of using TurboTax in the future.

kmcmillanAuthor

Level 4

I think the TurboTax interface thinks I had already received my original return, when I actually had t received it. And actually, it should know since I opted to pay my service fee ($126) with my return. So there is definitely a lapse within their system. But to attempt to withdrawal the amount their computer *thinks" I owe is absurd. Even if I did owe that money, I owe it to the IRS- not Turbotax