Do ne with Turbo Tax. Contacted help 2X. Last time after no help, transfer to someone else. Didn't happen, was disconnected. Any suggestions as to on-line tax service?

mike1buck · ‎April 7, 2021

Getting this message when processing payment: "Oops. We’re having a little trouble processing your billing information...." What to do?

MichelleLO · ‎April 8, 2021

Try to clear your browser's cache and delete cookies. A full or corrupted cache can keep TurboTax from functioning properly. If that doesn't work, try a different browser such as Firefox if you're currently using Chrome and vice versa.
If you continue to have issues please see the link below to contact one of our TurboTax representatives so they can assist you with getting your payment processed.

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Do ne with Turbo Tax. Contacted help 2X. Last time after no help, transfer to someone else. Didn't happen, was disconnected. Any suggestions as to on-line tax service?