2812039
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Do I have to create a new account for 2023? I cannot find where to enter my license code for 2023 when I signed in today. I purchased Turbo Tax at BJ's.....

Where do I enter the license code??
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies

Do I have to create a new account for 2023? I cannot find where to enter my license code for 2023 when I signed in today. I purchased Turbo Tax at BJ's.....

No.  You have to install the program on your computer.  You seem to be in the Online web version.  Did you buy the CD or the download?   Do you have a full Windows or Mac computer?

How to install with a License Code

https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971

 

Do I have to create a new account for 2023? I cannot find where to enter my license code for 2023 when I signed in today. I purchased Turbo Tax at BJ's.....

We see people get confused and they keep logging in to online software which will require them to pay at the end.   You need to use the desktop software.   One way to tell if you are using the right software---your tool bar.   Online software has the toolbar in a black vertical column on the left side of the screen.   Desktop software has the tools up on the top of your TT screen.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Do I have to create a new account for 2023? I cannot find where to enter my license code for 2023 when I signed in today. I purchased Turbo Tax at BJ's.....

Assuming you are NOT in Canada

You bought the download/desktop software?....the initial place to put that in for the 3rd party purchase is the link in step 1 here;

 

I bought the CD, but my computer doesn't have a CD drive (intuit.com)

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question