turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

mblonden
New Member

Only a one page standard return when I saved a file. Why was the return not shifted to a free return...free free free as you advertise.

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

6 Replies

Only a one page standard return when I saved a file. Why was the return not shifted to a free return...free free free as you advertise.

Only you could have downgraded to the Free Edition or used the Free File website.  Turbo Tax doesn't know that you didn't need Deluxe.  Why did you upgrade?
mblonden
New Member

Only a one page standard return when I saved a file. Why was the return not shifted to a free return...free free free as you advertise.

Automatically started with my use of deluxe for years now.

Only a one page standard return when I saved a file. Why was the return not shifted to a free return...free free free as you advertise.

When you started this year's return and the info was transferred in you were given the option to keep the Deluxe version or downgrade to the FREE version ... if you did not do so then and you have already filed or paid the TT fees then it is too late to do anything about the fee now.
mblonden
New Member

Only a one page standard return when I saved a file. Why was the return not shifted to a free return...free free free as you advertise.

Not too late next year...goodbye.

Only a one page standard return when I saved a file. Why was the return not shifted to a free return...free free free as you advertise.

Did you use the IRS Free File website?  It used to be called Tax Freedom.  It is a separate website from Turbo Tax and not connected with Turbo Tax.  It is a completely separate website.

Only a one page standard return when I saved a file. Why was the return not shifted to a free return...free free free as you advertise.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question