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3outlawdogs
Returning Member

Did anyone get an email from idnotify that the MAX benefits paid for 2021 were not activated and you have to register? I want to know if this is a legitimate email.

Did anyone  get an email from idnotify that the MAX benefits paid for  2021 were not activated and you have to register?  I want to know if this is a legitimate email.
3 Replies
Critter-3
Level 15

Did anyone get an email from idnotify that the MAX benefits paid for 2021 were not activated and you have to register? I want to know if this is a legitimate email.

Legit.

3outlawdogs
Returning Member

Did anyone get an email from idnotify that the MAX benefits paid for 2021 were not activated and you have to register? I want to know if this is a legitimate email.

Do you have information from TT you can share that confirms this?   

Critter-3
Level 15

Did anyone get an email from idnotify that the MAX benefits paid for 2021 were not activated and you have to register? I want to know if this is a legitimate email.

Here's more info on Max:
https://ttlc.intuit.com/questions/2924462-what-is-max

Here's how to use your Max Benefits:
https://ttlc.intuit.com/questions/2924453-how-do-i-access-my-max-benefits

And here's how to use Priority Care for your tax questions or product questions:
https://ttlc.intuit.com/questions/2924461-how-do-i-contact-you-through-priority-care

 

IDnotify is included in the MAX bundle. If you have not already paid, you can remove it.

Simply click File near the upper right corner of your screen and step through the File section again.

When you get to the Review your order screen, click Remove next to MAX Assist & Defend.

If you have already paid, TurboTax's policy is to not issue refunds for MAX. Here is the link to contact IDnotify to be removed from the service https://www.idnotify.com/contact/

All faq on ID notify: https://ttlc.intuit.com/search?utf8=%E2%9C%93&q=%5Bturbotax+faq%5D+idnotify&button=

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