TurboTax FAQ
TurboTax FAQ
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What is MAX?

We're glad you're looking into MAX! It's an optional add-on package in TurboTax Online that offers a variety of benefits and personalized assistance after you file your taxes. Here's what you get:

Audit Defense: Audits can be random. If you're audited by the IRS, a dedicated expert will represent you, including talking to the IRS. Your return is covered for as long as it can be audited.

Tax Identity Restoration: If someone files with your SSN to get a refund, a certified Identity Restoration Specialist will help you with tax identity restoration and refund recovery.

Identity Theft Monitoring: If suspicious activity related to your personal identity is detected online, you'll be notified promptly, and a dedicated resolution specialist will help you take the necessary steps to protect your identity.

Priority Care: If you call, you'll have priority access to speak with an expert about your tax question.

Be sure to buy MAX when filing your return to get all of these great benefits.


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