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Level 2
March 9, 2022
Question

Delaware State Return Rejected

  • March 9, 2022
  • 1 reply
  • 4 views

I'm getting the following message.  I don't know what chapter payments are.

 

What happened
 
/ReturnState/ReturnDataState/FormPIT-RES/SectionD/ChapterSPayments - Data in the return is missing or invalid. Please double check your entries. The amount entered for chapter payments is missing information.

 

 

    1 reply

    Level 15
    March 9, 2022

    It is a good idea to first clear your cache and cookies - which means removing all of the temporary programs that can gum up your web browser.  If that doesn't work, try using a different web browser.

     

    Here is a link on how to clear your cache and cookies.

     

    You are probably better off having someone walk through the return with you to look at your entries so I recommend getting live expert help.

     

    Here is a link to finding a TurboTax expert.

     

    However, that requires upgrading your product which may be an expense you don't want.  In that case you can call an expert and ask questions over the phone.

     

    Here is a link to the TurboTax Phone Number.

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    WaltPriceAuthor
    Level 2
    March 9, 2022

    I am using the software on my Windows 11 desktop computer.   I have called [phone number removed] and I have talked to two different people who were unable to help me.  The last person referred me to this forum and assured me that I would get the help I needed.

    PatriciaV
    Level 15
    March 9, 2022

    Please clarify if this is a personal Delaware return or a business return. Chapter S payments generally relate to a business return.

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