Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
mithun18
New Member

Cost of Turbo tax deluxe changed from 39.99 when I started to 59.99 when am ready to file. Please clarify why

 
2 Replies
KatrinaLO
Intuit Alumni

Cost of Turbo tax deluxe changed from 39.99 when I started to 59.99 when am ready to file. Please clarify why

Additional added fees may be due to any add-ons you may have selected while completing your return.

If you selected to have your TurboTax fees deducted from your federal fund, there could be an additional fee for the processing.

 

You can view a breakdown of your TurboTax charges by signing in to your online return. Once you have signed in and selected to continue your return, select Tools from the My Account drop-down list in the upper right corner.

In the pop-up window, select My Fees to get a breakdown of your TurboTax charges.

 

You can remove any add-ons before you pay by selecting the individual add-ons you are not interested in.

If you want to remove your Premium Services, you need to do so before completing your order (but you don’t need to clear and start over). Also, just changing your payment method to a credit card won't automatically remove these services.

Please see the below TurboTax FAQ to learn more about removing fees:

https://ttlc.intuit.com/replies/3625003

 

Please see the below FAQ for contacting TurboTax Support:

https://ttlc.intuit.com/questions/3401489

 

When contacting TurboTax Support, please use the website during business hours. The call option will not be available outside of those business hours.

If you need assistance with any type of refund for fees, use the keywords billing issues and not refund.

Submit your question during business hours and use the option for call to speak directly with a TurboTax agent.

Support can also be reached on Facebook at the page below:

https://www.facebook.com/turbotax/


**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
mithun18
New Member

Cost of Turbo tax deluxe changed from 39.99 when I started to 59.99 when am ready to file. Please clarify why

In my case, all I have is $59.99 as the cost of Turbo Tax deluxe If this comment let me add screenshot I would. FYI I live in a state where there is no state tax. Perhaps this is an error but there is no option to email support. How do I contact TurboTax support?
Dynamic AdsDynamic Ads
v
Privacy Settings