Error IND-032-04 states The spouse's AGI or Self-select PIN from last year doesn't match IRS records.
If I did not e-file last year, what is the e-file process comparing to? The last time I e-filed? (which I am not sure when that was)? I am assuming that this error is referring to the Prior Year PIN on the Info Wks form.
We have always filed jointly, and the same AGI was used for myself and spouse. I checked both AGIs in our IRS accounts and they were the same. I also tried removing the Prior Year PIN since we didn't efile last year.
Also it didn't complain about my AGI/PIN. Is it because this is just the first error encountered?
There needs to be an eFile topic.
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Whoa,
The 5th try using zero for the AGIs and PINs from my 2018 return was rejected by the IRS in 10 minutes. I tried a 6th time after removing both of the prior year PINs and again using $0 for both AGIs.
This time it was successful!
My only worry is that although there is a bunch of Intuit mumbo-jumbo about the electronic postmark being before midnight April 15th, but you can keep trying until April 20th. I don't see any postmark that shows the first attempt in the afternoon of the 15th. The Postmark Report shows April 17.
The IRS uses your prior year AGI to combat fraud.
You can find your 2022 Adjusted Gross Income (AGI) by:
Check these items as well to ensure you have the correct number. If you:
Time-saving Tip: If what you entered is correct and you continue to get a reject, you won't be able to e-file. There's probably a data mismatch at the government, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return.
This article will give you instruction on how to print and mail your return.
If it was rejected for AGI—-your 2022 AGI might not be in the IRS system if you filed late. Try using zero instead.
If filing with zero is rejected then file again but select the option that you did not file last year. The IRS does not see that question and it will allow you to e-file with no AGI question.
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311
If that does not work and you still cannot e-file, then print, sign, and mail your tax return.
I checked on the IRS website for both of us and my 2022 AGI is listed there and it is the same as the AGI that I am using. The error code mentions the PIN; might that be the problem?
I tried e-filing second time with prior year PIN removed and was still rejected.
I tried e-filing again for 3rd time with older PINs from a year that might have been the previous time that I e-filed.
This would be easier to solve if Intuit better explained what was going on with eFile. The error code description is misleading. If I didn't eFile last year, then neither Intuit or IRS has the PIN I entered. The only PIN either could have would have been from the last time I e-filed. That is hard to tell.
Note I stated in the original problem statement that I have checked on the IRS website and the IRS has processed my 2022 return and my 2022 AGI is shown on the website. It is the same AGI that I am using to eFile.
Were you able to get your return filed or are you still having issues? I can't tell from your post.
No I have not been successful yet @CatinaT1 . It seems to me that e-File is not a thoroughly tested process. It appears to me that the developers have not considered a gap in eFiling. My third try, which was to use the PINs from a year that might have been the previous time that I e-filed, was also rejected. This morning, I was able to determine that I last eFiled in 2019, which would be for TY 2018.
The error message that was emailed to me is: IND-032-04 - 'SpousePriorYearPIN' or 'SpousePriorYearAGIAmt' in the Return Header must match the e-File database. When I click on the Learn More link, it first says the error is AGI only, but reading further it says: IND-032-04: The spouse's AGI or Self-select PIN from last year doesn't match IRS records. The first version tells me that the e-File system is using its own database, not the master IRS tax database, which would only have 2018 as the last entry.
Next, I will try (4th attempt) using the AGI and PINs from my 2018 return, the last successful e-File.
Do you have the option to say I didn't file last year? It would want information from last year only.
IRS Individual Online Account
No you only use the 2022 AGI or Pin. How did you file 2022? Did you mail it? If the IRS can't match your AGI try using 0 zero for the AGI for both of you. They took a long time to process mailed returns and your AGI might not be in the right IRS database to verify you.
Hello, thanks for all the suggestions. I am not sure why everyone focuses on just the AGI when the error code also states the PINs might not be matching. I'll mention these again:
I have tried 4 times. Here is what I have tried.
Here are some suggestions that I haven't yet tried:
I just refiled using zero for the AGIs and PINs from my 2018 return. Let's see what happens.
Whoa,
The 5th try using zero for the AGIs and PINs from my 2018 return was rejected by the IRS in 10 minutes. I tried a 6th time after removing both of the prior year PINs and again using $0 for both AGIs.
This time it was successful!
My only worry is that although there is a bunch of Intuit mumbo-jumbo about the electronic postmark being before midnight April 15th, but you can keep trying until April 20th. I don't see any postmark that shows the first attempt in the afternoon of the 15th. The Postmark Report shows April 17.
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