GOt TurdoTax 2024 desktop. Install ed it on my computer with my Intuit ID and licence. When installing the program on my wife's computer we decided to create an Inuit account for her within the process of installing. When we tried to enter my registered licence code it was rejected because it was associated with my Inuit ID. We tried installing the software again but it never asks for the Inuit ID...instead it just goes to the activation screen where it is rejected because the install program is still using the newly created (but invalid) Inuit ID.
We have fully unistalled the TurboTax 2024 desktop program and tried again with the same result.
How do we indicate to the install program that we want to use a different (valid) Inuit ID for the install?
You'll need to sign in or create an account to connect with an expert.
All 5 need to be created under the same account.
The TurboTax user license allows one user to install copies of TurboTax on up to five computers that the user owns. You can prepare multiple returns, including returns for other people. The license does not allow one copy to be shared among different people. You are required to log into your TurboTax online account when you install the program for the first time. This locks one particular copy of the program and one license code to one user account.
You might have to do a forced uninstall to get all traces of the original installation removed:
How do I forcefully uninstall TurboTax for Windows?
_____________________
Then, only use the original UserID from the Original installation
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
stella13
Level 1
3r1c0w3nd
New Member
dndito
New Member
marcLeroux84
New Member
rp2161clb
New Member