Cannot remember how to pull 2018 because can't remember log in info need so 2019 want reject again return. Very frustrating and the cost to file is no cheaper

[KatrinaLO]

Log completely out of all TurboTax accounts if you have more than one. 

You can use this link https://myturbotax.intuit.com/account-recovery/ to recover your account with your phone number. If that doesn't work there is a small blue link at the bottom that says Try something else and if you click on that you can locate your account by using your SSN, name, and birthdate. 

If you still can't access your account, you can contact TurboTax Support for assistance by following this link https://support.turbotax.intuit.com/contact/

To access prior year returns, please follow the instructions in the following FAQ.

 https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/270...