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Cannot download 2019 Amend CD/Download??


@mason7989 wrote:

But that is the exact page that has the broken link. I go to https://turbotax.intuit.com/personal-taxes/cd-download/amend/ty19/, then click on either link to the software and get the message: "can’t reach this page" for the link. It has nothing to do with whether the forms are ready, because the link itself it broken.

 

I also cannot use the online version to create my amended return even though I used the online version to file my taxes. I have a form 1099-C and I have to include Form 892 which was not available in the online amendment version. It says I must contact a tax pro and there is no option for this form.


Then try a different web browser.  Here is a screenshot of the website -

Amend 2019.JPG

 

mason7989
Returning Member

Cannot download 2019 Amend CD/Download??

You have the correct page that has the broken link. Now click on either of the two links that say "Download Amendment Software" and it will take you to the error message "Can't reach this page".

Omnitron
New Member

Cannot download 2019 Amend CD/Download??

This link works:

https://turbotax.intuit.com/personal-taxes/cd-download/amend/ty19/

 

But *from there*, neither of these two [Download Amendment Software] links work:

http://nexus.intuit.net/nexus/service/local/artifact/maven/redirect?r=ENG.CTG.Package-Releases&g=com...

http://nexus.intuit.net/nexus/service/local/artifact/maven/redirect?r=ENG.CTG.Package-Releases&g=com...

 

I think that's because nexus.intuit.net does not exist in IP/DNS lookup servers? Can we get Intuit IT / networking team involved?

Cannot download 2019 Amend CD/Download??


@Omnitron wrote:

This link works:

https://turbotax.intuit.com/personal-taxes/cd-download/amend/ty19/

 

But *from there*, neither of these two [Download Amendment Software] links work:

http://nexus.intuit.net/nexus/service/local/artifact/maven/redirect?r=ENG.CTG.Package-Releases&g=com...

http://nexus.intuit.net/nexus/service/local/artifact/maven/redirect?r=ENG.CTG.Package-Releases&g=com...

 

I think that's because nexus.intuit.net does not exist in IP/DNS lookup servers? Can we get Intuit IT / networking team involved?


Thanks for the clarification.  I will take this to the TurboTax Moderators.  Hopefully this can be corrected within the week.

Omnitron
New Member

Cannot download 2019 Amend CD/Download??

This page now contains new links that *do* work!

https://turbotax.intuit.com/personal-taxes/cd-download/amend/ty19/

 

Thanks DoninGA if you're the one who got this fixed 🙂

Omnitron
New Member

Cannot download 2019 Amend CD/Download??

Next issue: even though Turbotax Online says this:

 

"Amending is for adding new tax forms or making changes to your tax return. Not sure?

We'll help you get this done! You can amend your return using either TurboTax Online (recommended) or TurboTax CD/download (Windows only)"

 

The CD/download then asks for a license key, which Turbotax Online users do not have. So the Amendment software cannot be launched.

Cannot download 2019 Amend CD/Download??


@Omnitron wrote:

Next issue: even though Turbotax Online says this:

 

"Amending is for adding new tax forms or making changes to your tax return. Not sure?

We'll help you get this done! You can amend your return using either TurboTax Online (recommended) or TurboTax CD/download (Windows only)"

 

The CD/download then asks for a license key, which Turbotax Online users do not have. So the Amendment software cannot be launched.


Really....The amend software requires a License Code?  Ahhhh......For Pete's Sake.  I will let a Moderator know and see if they can get more information on this or get the requirement removed.

Cannot download 2019 Amend CD/Download??

we need to mail our taxes. can't seem to find and download.

Cannot download 2019 Amend CD/Download??


@starbuckone wrote:

we need to mail our taxes. can't seem to find and download.


To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

 

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state. 

This will take you back to the 2019 online tax return.

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.

Omnitron
New Member

Cannot download 2019 Amend CD/Download??

Do you know if the license code requirement was removed?

Cannot download 2019 Amend CD/Download??


@Omnitron wrote:

Do you know if the license code requirement was removed?


Have not received any update on this.  Just asked again for an update.  Will get back to you as soon as I know.

Cannot download 2019 Amend CD/Download??


@Omnitron wrote:

Do you know if the license code requirement was removed?


Just got word back that the amend software has been updated and the license code is not needed.

oldover
Returning Member

Cannot download 2019 Amend CD/Download??

I cannot download turbotax 2019  online. Help

wesmks
New Member

Cannot download 2019 Amend CD/Download??

I am unable to locate my 2018 tax return so that I can file my 2019 return.  I have been filing for my son Steven Seim whose return comes up under my user nam

 

 

 

wesmks
New Member

Cannot download 2019 Amend CD/Download??

I cannot locate my 2018 return.  Apparently I do not have my right user name.  When I use the user name I thought was right, I get My son Stevens return which I helped him file

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