Cannot add supporting details

[imageprods]

I am using TurboTax Premiere 2025 and I cannot add supporting details by right clicking, double clicking or edit tab. I am in Forms mode and followed all directions. Does someone have a suggestion? Thank you. 

[DoninGA]

Supporting Details works in the interview mode.  Click on Step-by-Step.

[imageprods]

Unfortunately this does not work. Thank you but still unresolved. 

[DoninGA]

@What happens when you put the cursor in a box for entering income and you either double click in the box Or you click on Edit and then click on Add Supporting Details?

[imageprods]

It is grayed out 

[DoninGA]

@imageprods Is your TurboTax software updated to the latest release?

Click on Online at the top of the desktop program screen and then click on Check for Updates

[imageprods]

Yes it is. Thank you. 

[DoninGA]

@imageprods Then I cannot understand why you would have a problem.

When using the interview section of the program and there is a box for entering an amount, either double click or Edit and Supporting Details will be displayed.

Try this - Go to Deductions & Credits.  Then start the Medical Expenses section.  On a screen for entering medical expenses of any type put the cursor in the box.  Click on Edit and on Add Supporting Details.  Does that work?