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Level 1
February 15, 2021
Question

Cancel tax Expert please

  • February 15, 2021
  • 5 replies
  • 61 views
No text available

5 replies

Level 13
February 18, 2021

We are not able to cancel your appointment with your tax expert in this public forum.

 

To access the chat feature:

  1. Sign in to your TurboTax Live account.

  2. Select Live help on your screen and select Let’s talk.

  3. On the How can we help you? screen, enter your question and select Continue.

  4. On the next screen, select Start chat. You will be connected with a specialist as soon as possible.

  5. When you’re finished, close out of the chat box and select Exit chat.

Please click the following links to learn more:

 

Learn about TurboTax Live’s chat feature

How do I connect with a tax expert in TurboTax Live?

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
Level 2
March 4, 2021

Do not need live chat    Please cancel

Level 9
March 4, 2021

To remove the Live service, you can choose to downgrade or clear and start over. Please see this TurboTax FAQ, How do I remove TurboTax Live?

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
Level 2
February 15, 2022

Jeff, one of your tax experts, is supposed to call me this afternoon, 2/15/2022, at 3:30pm, AZ time.  I will not be available so I need to cancel that appt.

 

Thank you,

Peggy Payne

SForrestLO
Level 11
February 15, 2022

You can reschedule the call. How do I connect with a tax expert in TurboTax Live?
https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-live/00/27282

 

@pjalex52

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"