Cancel my account

[Pickles1954]

I want to cancel this account and open a new one that lets me install the standard turbo tax.It will not allow me to install the other program.

[MarilynG1]

Are you having issues trying to install TurboTax for Desktop from a download in your account?  

If you can provide more details, we'll try to help.  

Here's detailed info on How to Manage Your Intuit Account and How to View Your TurboTax Accounts. 

[Critter-3]

All the downloaded programs can handle all the same tax forms so you only need to install one personal tax program. Return the second program you purchased and do not need and use the one you already have installed.