Can’t save the progres of my taxes

[Sabino Diaz]

Looks lime there is a bug that doesn’t allow me to save the progress of my Tax return 2019, it does not auto save, and even when I click save and close window when I want to go back to it I have to start over! Is getting very frustrating. I’m in my copy #5 now. Please help

Browser: Safari and Google Chrome 

software : Turbotax online 

[LinaJ2020]

Have you tried to clear the cache?

If you are filing with TurboTax online, let's do these: 

• Clear your cache and sign back into the program.   To clear cache, click here: Cache
• Check your internet connection.  Try to log out and sign back in the program. 

[Sabino Diaz]

I just did that again and nothing is saved!, so frustrating. I tried different computers, different browsers, new computer, iOS app and still not saving progress so I have to start over again.

[JakailaLO]

Please use this link to contact support for further assistance: TurboTax Support Contact Us Page – Get Help from TurboTax