Can't print or save to pdf

[HonestLedger]

Federal and state were e-filed but now I can't save a copy or even print it. I have Home and Business 2024 which I've used for several years to do my family and friends taxes. Never had a problem until this year. I filed mine fine and printed. After efiling my friend's return, I wasn't able to print or download a copy. It doesn't say why, just doesn't give me the option to save when I get the pop up box.

No updates are available. Please advise. (Windows version, btw)

Thanks

[DoninGA]

So what happens when you click on File and the Print/Save for Your Records.  Then Save a PDF, then Preview Print Copy?  Can you view the PDF?