Can’t get the right agi

[posborne2517]

It’s I can’t receive it from them

[mesquitebean]

Do you not have a copy of your 2017 return?

If you filed real late in the year, such as November 2018 or later, you can try using an AGI of 0 (zero).

Are you saying you can't get a 2017 IRS transcript?
<a rel="nofollow" target="_blank" href="http://www.irs.gov/Individuals/Get-Transcript">http://www.irs.gov/Individuals/Get-Transcript</a>

How was your 2017 return prepared?  If prepared in Online TurboTax, why can you not download/print it?
There may also be a link in the "Your Tax Returns & Documents" section, that says "View adjusted gross income."

Also see this FAQ:
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1900840-how-do-i-find-last-year-s-agi">https://ttlc.intuit.com/que...>

[KatrinaLO]

The only place to reliably get last year's AGI is from your originally-filed, unamended 2017 tax return copy or an official IRS transcript.

The IRS requires your AGI for identity verification.

Please review the following TurboTax FAQ on locating your previous year's AGI:

https://ttlc.intuit.com/replies/3301618

Please see the TurboTax FAQ below for more information on your rejected AGI: https://ttlc.intuit.com/replies/5595742