Can't download state

[filingtaxesmyself]

I bought turbotax premier for Mac. I recently re-installed it as I am trying to backfile my 2022 taxes (did an extension in April). 

For some reason, I can't download the state taxes.

It's stuck on the "State purchase" screen, with a "Hmm... it looks like we’ve hit a slight snag" error.

I'm confused, because I thought that the state should be free/included?

Advice appreciated.

[Critter-3]

TTX isn't working for anyone with MacOS 11 right now.

In the meantime, there's nothing you can do yourself to fix it .

You can sign up for getting a notification when the TTX software folks do fix it....

Sign up here:

TurboTax CD/Download for Mac won't open after updating (intuit.com)

[cyberrob]

I'm having the same issue with the Windows version.  

[CatinaT1]

Try this. This has now been updated for 2023. State install/e-file update loop: State not installed after installation or TurboTax needs to update...