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GRAYSON85
New Member

Can someone help me with the deductions and credits section not working? I'm trying to enter my mortgage and property tax info but all I get is, "something unexpected"

I have my 1098 in front of me, is there a way to manually enter this info? I know if I were to go to a tax accountant they would enter it manually
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1 Reply
CarissaM
Intuit Alumni

Can someone help me with the deductions and credits section not working? I'm trying to enter my mortgage and property tax info but all I get is, "something unexpected"

It would be best to clear the cookies and cache on your browser. 

 

 

If once you clear those, it is still causing the same issue, please try a different browser other than Chrome or Edge. 

 

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