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Can I uninstall today's update? I just opened TT and it installed updates. Now my return is gone! The menu gives no option to continue the return only to start a new one!

I'm done, I filed, I got my return, but now all my work is gone! I'd like to roll back to the install that worked!
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2 Replies

Can I uninstall today's update? I just opened TT and it installed updates. Now my return is gone! The menu gives no option to continue the return only to start a new one!

Did you use the CD/download?   Your tax files are not stored online.  They are on your own hard drive.  It sounds like you are trying to log in to an online account.  That is the wrong place to look for your return if you used the CD/download.

 

 

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/find-last-year-tax-data-file-...

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Can I uninstall today's update? I just opened TT and it installed updates. Now my return is gone! The menu gives no option to continue the return only to start a new one!

Here is a community thread that includes how a user found a solution: https://ttlc.intuit.com/community/taxes/discussion/tax2023-file-disappeared/00/3254084/page/3

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