turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Can I uninstall today's update? I just opened TT and it installed updates. Now my return is gone! The menu gives no option to continue the return only to start a new one!

I'm done, I filed, I got my return, but now all my work is gone! I'd like to roll back to the install that worked!
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

Can I uninstall today's update? I just opened TT and it installed updates. Now my return is gone! The menu gives no option to continue the return only to start a new one!

Did you use the CD/download?   Your tax files are not stored online.  They are on your own hard drive.  It sounds like you are trying to log in to an online account.  That is the wrong place to look for your return if you used the CD/download.

 

 

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/find-last-year-tax-data-file-...

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Can I uninstall today's update? I just opened TT and it installed updates. Now my return is gone! The menu gives no option to continue the return only to start a new one!

Here is a community thread that includes how a user found a solution: https://ttlc.intuit.com/community/taxes/discussion/tax2023-file-disappeared/00/3254084/page/3

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies