Can I successfully download a purchased TurboTax product (for Win/Mac) to my iPad?

mickandsharon-klein · ‎February 11, 2025

I followed the instructions to download the product, but it won’t launch when I try to open it.

xmasbaby0

Sorry---you cannot use the desktop download on an iPad. Desktop software can only be used on a full PC or Mac, not on any kind of mobile device. If you only have an iPad you will need to use online software instead. You cannot pay for online with the license code, so you will need to seek a refund for the desktop download.

To request a refund for a TT product

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-p...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

View solution in original post

DoninGA

The TurboTax software cannot be installed on a mobile device.

xmasbaby0

Sorry---you cannot use the desktop download on an iPad. Desktop software can only be used on a full PC or Mac, not on any kind of mobile device. If you only have an iPad you will need to use online software instead. You cannot pay for online with the license code, so you will need to seek a refund for the desktop download.

To request a refund for a TT product

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-p...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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Can I successfully download a purchased TurboTax product (for Win/Mac) to my iPad?