Illinois state does not show any refund details. Can turbotax confirm acceptance and submittal of filing? May I speak with a live person??

[VolvoGirl]

You can check your efile status here     <a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/tax-tools/efile-status-lookup/">https://turbotax.intuit.com/tax-tools/ef...>

Check for a state refund     <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund">https://ttlc.intuit.com/qu...>

Make sure you are using the refund amount from your actual state tax return and not the combined amount Turbo Tax showed you at the end.  That was for federal and state combined.

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.

[VolvoGirl]

And When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

[brownkids721]

It has been accepted. Illinois refund webstate does not show it in their system. I have entered all information correctly,  what's the next step?

[VolvoGirl]

Call the state.

[brownkids721]

Before doing so, can it be confirmed the filing was actually sent by turbotax?

[VolvoGirl]

If it says Accepted that means the state accepted it.
Contact Customer Service 5am-5pm Pacific M-F  <a rel="nofollow" target="_blank" href="https://support.turbotax.intuit.com/contact/">https://support.turbotax.intuit.com/contact/</a>  

[Anonymous]

from Ill dept revenue website

Some returns take longer to review than others for many reasons including, but not limited to,

when and how the return was filed,

our current return inventory levels,

identity theft and fraud security measures,

the types of income tax credits claimed, and

the type and amount of a refund.