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Chazadam
New Member

Blank Screen

My Turbo Tax was installed from a disc.  I checked  for updates and my software is up to date.  I'm using Turbo Tax Premium. I get a blank screen after trying to enter deductions.

‎February 3, 2023 10:30 AM
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SForrestLO
Intuit Alumni

Blank Screen

Please see this Turbo Tax article and let us know if this resolution works.

How do I fix blank screens during activation or in-product purchases in TurboTax Desktop for Windows...

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‎February 3, 2023 10:53 AM
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ronghuawang
New Member

Blank Screen

I am on mac, downloaded the installation image and installed it on mac. and I am hitting this issue. When I want to "update" my w2, or "update" on estimated tax, and other buttons, I get blank screen. 

 

The faq is on windows. How should i do with mac version?

‎September 15, 2023 11:31 PM
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