2475364
turbotax icon
turbotax icon
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about Tax Law Changes - One Big Beautiful Bill on Aug 6! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Yes No
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

Chazadam
New Member

Blank Screen

My Turbo Tax was installed from a disc.  I checked  for updates and my software is up to date.  I'm using Turbo Tax Premium. I get a blank screen after trying to enter deductions.

‎February 3, 2023 10:30 AM
0
2
393
Reply
Bookmark Icon
SForrestLO
Intuit Alumni

Blank Screen

Please see this Turbo Tax article and let us know if this resolution works.

How do I fix blank screens during activation or in-product purchases in TurboTax Desktop for Windows...

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
‎February 3, 2023 10:53 AM
0
1
390
Reply
Bookmark Icon
ronghuawang
New Member

Blank Screen

I am on mac, downloaded the installation image and installed it on mac. and I am hitting this issue. When I want to "update" my w2, or "update" on estimated tax, and other buttons, I get blank screen. 

 

The faq is on windows. How should i do with mac version?

‎September 15, 2023 11:31 PM
0
333
Reply
Bookmark Icon

Still have questions?

Questions are answered within a few hours on average.

Post a Question

*Must create login to post

Featured forums
Taxes
Lower Debt
Investing
Self-Employed
All topics

Unlock tailored help options in your account.

Live Assisted: Get answers to all your tax questions! Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Live Assisted. Explore your options!
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question

Related Content

banditsfrog75
gborn
gwegner553
SS62
oaosym

Did the information on this page answer your question?

thumb-up Yes
thumb-down No
close icon
checkmark

Thank you for helping us improve the TurboTax Community!

Sign in to Turbotax

and start working
on your taxes

File your taxes, your way

Get expert help
or do it yourself.

Get started
close icon
icon help

Access additional help, including our tax experts

Post your question

to receive guidance
from our tax experts and community.

Connect with an expert

Real experts - to help
or even do your taxes for you.

Get started