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Captfud
Returning Member

Bill??

Why in the **bleep** is a free service billing me for 80$????? I guess i wont use you free **bleep** ever again. Can't afford to do taxes anymore i guess. Shouldn't bill me  was supposed to be out of return. Witch is bull**bleep** from a free service. 

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2 Replies

Bill??

Did you accidentally upgrade to a higher version?

 

There are 2 free versions. In the regular Turbo Tax Free Edition, information that you can enter is limited now.  Why do I have to upgrade from the Free Edition?
https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379

To go back to a lower version or the Free Edition you can try to clear and start over https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-onli...

OR There is also The Turbo Tax Free File program which is free for federal and state.  And has more forms than the Federal Free Edition, like Schedules A, B, C , D, E, F, EIC, H, K-1, SE,  etc.

To qualify for the Free File website  you just need to meet one of these 3 things
AGI $39,000 or less
Active duty military with AGI of $72,000 or less
OR qualify for EIC (earned income credit.)

In order to use the Free File program, you have to start it at a special website. Try signing in at the top right
https://freefile.intuit.com/

Bill??

Oh, did you already file?  

If the IRS doesn't send your refund in a certain amount of time or reduces your refund, Turbo Tax still needs to get paid.

 

Were the fees supposed to come out of your refund?

Sounds like the IRS is taking too long to send your refund or reduced it.  See What if the IRS reduces your refund or delays it.

https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-t...

 

Then when the IRS does send your refund they won't take the fees out again.

 

And, Why you got charged,

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...

 

You should have received about 4 emails asking for the fees.  If you don't pay they will debit your account.  You had to agree to it.

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