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Been using TT for 20 years. Removing the running estimate is stupid.

And no, I can't find it in federal review. That redirects straight to state. If there's another workaround, I can't find it and I'm sure other won't either. That is by far the most useful feature to see where things stand before all of your forms are in.

"Hey we have a product that has been working for people for decades, let's remove one of their favorite features to make things interesting." - Chucklehead Exec

 

UPDATE:
So this is where things stand. It came up after I entered enough deductions and was finally allowed to go through the federal review questions without a redirect to state. I'm not sure if that was an error or feature but it was a poor experience either way. Taking away information from a user is never a good idea. It's like driving the same care for decades and someone puts a big old sticker in the center of your windshield.

Also, this is not about hiding my income but at a quick glance, I can see that I probably forgot something. It's also an incentive to go find that receipt I was too tired or lazy to enter that one day. lol

I decided to explore some of the other options out there since it's been a long time. Cash App taxes and FreeTaxUSA both got the job done and were accurate but not as intuitive. The former is free and the latter is something like 1/10 the filing cost for federal and state. Personally, I'm going to stick with TurboTax this year because my taxes are done and it's the first place I look for old returns. We'll see how next year goes.

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15 Replies
CatinaT1
Employee Tax Expert

Been using TT for 20 years. Removing the running estimate is stupid.

Here is a FAQ: Why don’t I see the tracker that shows my refund or taxes owed?

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Been using TT for 20 years. Removing the running estimate is stupid.

After you put in your income and deductions and run review then the estimate will show up.

Been using TT for 20 years. Removing the running estimate is stupid.

Did that. 

Been using TT for 20 years. Removing the running estimate is stupid.

Thanks but I’ve already seen that. I understand they’re trying to cut down on support tickets but it should be an optional feature to turn on/off; not a QA joke.

Been using TT for 20 years. Removing the running estimate is stupid.

In the 20 year club also, not tried online and never will - one solution is to come back to desktop version which still looks and works the same way it's worked for 20 years, tho someone keeps redesigning 1099 input to make that more difficult.

Been using TT for 20 years. Removing the running estimate is stupid.

OP, I agree with you that this is a product management issue. The following thread seems to be the main one. https://ttlc.intuit.com/community/taxes/discussion/please-bring-back-the-running-total-refund-tax-du...

lala72
New Member

Been using TT for 20 years. Removing the running estimate is stupid.

COMPLETELY agree. Just spent time on chat trying to find it and discovered they removed the feature. Huge downgrade. You'd think they'd listen to customer feedback and re-enable it. I'm actually going to explore HR Block or another service to see what their interface is like. Using Turbotax for years as well but this is a poor "improvement". 

rjkj
Level 2

Been using TT for 20 years. Removing the running estimate is stupid.

Same here, impossible to get the data file for doing 2024 taxes. what are they doing. I am so sorry I already bought the 2024 TT software.....Frustrated....even tried there solutions got no where, called support forget that!!

Been using TT for 20 years. Removing the running estimate is stupid.

@rjkj 

 

I have it on mine.  Don't recall how I got there

BUT

Try jumping to the Federal review.

Then back to the income entry area.

Then click on the carat (>) next to the "explain" where the refund monitor is supposed to be:

_____________________________________________________

 

Explain_2.png

 

_________________________________________

 

RefundMeter.png

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
BethLS
New Member

Been using TT for 20 years. Removing the running estimate is stupid.

I too have been using TT for probably 18 years.  

I started my taxes about a week ago and have been updating as docs come in.  Not only is there no running estimate, there is no way to find my forms and taxes due or a refund.  I am sent directly to the screen to pay.  I spent over an hour on the phone with a TT representative and tried multiple browsers and cleared caches.

The only other suggestion I was given was to pay for the laptop version (I am already paying for deluxe) or to download the app and file on my phone!  Really!?! file on my phone?

 

BethLS
New Member

Been using TT for 20 years. Removing the running estimate is stupid.

didn't work

Been using TT for 20 years. Removing the running estimate is stupid.

Agree.  Forms arrive over time and it is very help to see where things are headed for planning cash.  

Been using TT for 20 years. Removing the running estimate is stupid.

I've been on a couple calls with help desk support to try to find what happened to my "explain my taxes" feature. It disappeared from my TurboTax online last week! It was by far the most helpful feature. I still have the running total, but when I click on the carat it just makes the running total disappear. Clicking on the carat again makes the running total reappear. But the "explain my taxes" is totally gone. What's worse is that instead of just admitting they removed the "explain my taxes" feature, TurboTax just gave me the run around and did a lot of gaslighting. I've been using TT for 20 years like yourself, but this may be the last year if they don't fix this issue with "explain my taxes."

 

 

Been using TT for 20 years. Removing the running estimate is stupid.

MISSING REFUND MONITOR

 

Sorry—-the “running” refund monitor that used to change as you entered data is gone.  You have to get all of your income, etc. entered into the software in order to see the results.

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/customer-complaints/dont-see-tracker-sho...

 

 

The other place for you to look for your federal refund or federal tax due is on your Form 1040

Federal refund will be on line 35a

Federal tax due (that needs to be paid by April 15) will be on line 37

  

PREVIEW 1040

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/preview-turbotax-online-retur...

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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