Anyone else having problem with ny state return? turbo tax calculated 613.00 refund. State siad not entitiled to refund due 613.00

[SweetieJean]

Did you misread your NY state return or the TT meter? Look at it carefully.

[john012]

turbo tax did ny return I believe something is incorrect in their software.

[john012]

Im going to pay ny state back,  just wondering if turbo tax stands by their product for the mistake?

[SweetieJean]

Did NY change something after it issued your refund?

[john012]

thank you all for your suggestions. very helpful

[SweetieJean · Accepted solution]

https://www.wkbw.com/news/making-ends-meet/new-york-state-mistake-panics-taxpayers

[Critter]

What is the TurboTax 100% Accurate Calculation Guarantee?

What is the TurboTax 100% Accurate Calculation Guarantee?

What is the TurboTax 100% Accurate Calculation Guarantee?

In plain English, if you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest.

For complete details, see our Intuit Software End User License Agreement (look about 2/3 of the way down the page, under the heading TurboTax Accurate Calculation Guarantee).

Related Information:

• I got a letter or notice from the IRS
• How do I submit a claim under the TurboTax 100% Accurate Calculation Guarantee?
• What documents do I need to submit a claim under the TurboTax 100% Accurate Calculation Guarantee?
• What is the TurboTax Audit Support Guarantee?
• Whats the difference between the Audit Support Guarantee and Audit Defense?