Another website snag

[kaya_coins_au]

we encountered another issue upon setting up direct deposit. The slot that says routing number will only accept our account number. And the slot for account number will only accept the routing number. If we enter correctly it gives error messages. Any advice? Thanks

[AkinaLO]

If you have TurboTax Online you can clear your cash and delete cookies. Also, try refreshing your browser and even try using a different browser. 

Here are two articles below that will show you how to clear your cache and delete cookies. 

How to clear your cache - Community 

How do I delete cookies? - Community 

If you have TurboTax CD/Download, please check for updates within the program. 

How do I update my TurboTax CD/Download software p ...