What is a 8960 hold reject code

[bcpatte]

I called TT, and they told me it is a "known issue" and I should just go to the fix page, and refile and that it should go through with the second submission. I asked her if anyone who has done that has had their return accepted, and she said yet <insert side-eye> ....we will see if it works!

[bcpatte]

I called TT, and they told me it is a "known issue" and I should just go to the fix page, and refile and that it should go through with the second submission. I asked her if anyone who has done that has had their return accepted, and she said yet <insert side-eye> ....we will see if it works!

[macuser_22]

It has been referred to TurboTax to investigate.

It might be an internal TurboTax error or an IRS e-file system glitch - hard to tell where the reject is coming from.

[davermac]

And how will they notify us it is fixed?

[madisyd]

having the same issue.  Went back through my taxes and it changed from the first one that I filed to a different amount now.  It didn't change my refund however.  

[robmaher]

Fernando, as TT never notified me that it was a programming issue, could you post on here when you are contacted and informed that it is ok to re-file?  It is much appreciated.  

[santanu-basu]

I downloaded the entire return and verified that form 8960 is properly filled, which I am guessing is what most people are seeing as well.  Hopefully they are as efficient fixing their bug as they were taking my money for the premier state and federal products.

[user55899]

I also got the 8960_Hold error, and I can't feel my toes!

[js100421]

This is an internal error and will be fixed tomorrow

[madisyd]

Fernando, did they say how they would contact you about that you could refile?

[santanu-basu]

js100421, is this something a TT internal person told you?

[becky2020]

Hello - just thought I'd join the general conversation. Same thing here, same non-helpful error code, same feeling of dread and panic.

[jdrogelio]

Reject 8960_hold: EFE messaging states the following: Your tax return is on hold pending a product update expected to be released by March 28th. Please check again for updates..
It will be fixed tomorrow

[ammerris1996]

Your tax return is on hold pending a product update expected to be released by March 28th. Please check again for updates..
It will be fixed tomorrow

[echostorm]

I just got federal rejected with the same 8960_Hold code too, looks like something is screwed up with Turbotax