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me174
New Member

After YEARS of using TurboTax I'm getting a message saying "Our records indicate that you are not entitled to e-file one or more formsets."

 
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3 Replies
CatinaT1
Expert Alumni

After YEARS of using TurboTax I'm getting a message saying "Our records indicate that you are not entitled to e-file one or more formsets."

Try to refile and see if you get that message again.

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me174
New Member

After YEARS of using TurboTax I'm getting a message saying "Our records indicate that you are not entitled to e-file one or more formsets."

Thanks, I actually tried to refile several times. Changing things like the phone number or email address - re-entering the SSN other things. No go

MarilynG1
Expert Alumni

After YEARS of using TurboTax I'm getting a message saying "Our records indicate that you are not entitled to e-file one or more formsets."

Make sure all your forms are available for Efile.  

 

Federal Tax Form Availability

State Form Availability

 

@me174 

 

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