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You have not asked a complete question---are you trying to upgrade to one of the "Live" versions to get help from an expert?
https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-get-turbotax-live/00/27305
See this TurboTax support FAQ for accessing a tax expert using the Live editions - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-product-orders/get-turbotax-live/...
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