Activation Error 607 for 2023 Deluxe Product

[CharlieS1]

I purchased Turbotax Deluxe 2023 at a warehouse club and installed the CD version on my Windows desktop computer running Windows 10. I successfully installed the software, checked for updates, and so on. When I went to "activate" the software, I was asked to enter the 16 character license code. I entered the code both with and without the dashes. No matter how I enter the code I receive the message "The license code you entered is not valid Error code 607". Note that I have used Turbotax many times in past years and never had this problem.

Can anyone help?

[DoninGA]

You will have to contact TurboTax support for assistance with this problem. 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

[CharlieS1]

Thank you!