My activation code for 2020 turbo tax isnt working

[DoninGA]

See this TurboTax support FAQ if your license code is not working - https://ttlc.intuit.com/community/tax-topics/help/my-code-doesn-t-work/01/871966

[NCperson]

does the activation screen where you are to enter your license code appear? 

[James1949]

My activation code for an online download purchase is not working. Can you help me?

[LindseyLO]

Help with activating your account has been provided by clicking here. It will also provide a way to contact us if you still need assistance.

[vacayen22]

I am getting very frustrated!!! 

[tangmccallion]

Have tried entering activation code on both mac and windows and it doesn't work. Have got other family members to enter it too just in case of error but it is rejected. Bought this product at Costco.

[CarissaM]

@tangmccallion It would be best to contact us by phone to resolve this issue. 

Please follow the instructions here to contact us by phone. 

[jackschaerer]

Repeated entered the activation code (16 character supplied with the purchase from walmart) and message says something is wrong and to enter again.  Simply doesn't work.  The intuit/turbotax support is not very good nor is it helping!!!

[jackschaerer]

Yes

[HeatherPLO]

Please reach out to us directly by phone starting at the link here.  This will direct your inquiry to the correct department.  

[sunnisara]

I have tried over 6 times and activation code still not working

[JotikaT2]

Please use the following link to contact us.

Let the agent know what is happening and they will be able to assist you. 

Contact TurboTax 

@sunnisara

[karimza1]

why my activation code is not working? 

[JotikaT2]

Depending upon what is happening, you can refer to the link below for steps to resolve the activation code issues.

Licensing code for software

@karimza1