Accessing and editing my existing online 2018 Turbotax return

gaarders · ‎October 27, 2019

I created my online 2018 federal and state return using the TurboTax iPad application, and have accessed and edited my work on my TurboTax cloud-based account, using either the iPad or with Chrome on my laptop (also Apple).

But today when I attempted to open my cloud-based return using Chrome and logging into my existing account using (https://myturbotax.intuit.com/), it keeps taking me to a Welcome to TurboTax webpage where I can't access my existing 2018 return:

(https://ty18prod.stc-prod-us-west-2.tto-prod.a.intuit.com/unified/index/mytt?uid=[phone number remov...)

And now when I try with my iPad, I end up on the same page. This happened several days ago, but I eventually was able to navigate to my open return. Today however, I can't, and TurboTax help is closed.

Has anyone else experienced this issue and does anyone have a solution? Thank you.

VolvoGirl · ‎October 27, 2019

Sorry, Online is closed now so you can not start a new 2018 return or finish one. Oct 15, 2019 was the last day to efile. 2018 is now the prior year.

How to finish a prior year online return
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-...

You can only buy the download for prior years. You have to buy a separate program for each year. They only sell the last 3 years. You need a full Windows or Mac computer to install it on. Buy the download here
https://turbotax.intuit.com/personal-taxes/past-years-products/

You have to print and mail prior year returns. When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS received the return. Don’t forget state.

Important! Mail Federal and State in separate envelopes and mail each year in separate envelopes.

If you are getting a refund, there is not a penalty for filing past the deadline. You have 3 years to file for a refund. If you owe taxes, the interest/penalties will be calculated by the IRS based on how much you owe and when they receive your return and payment. The IRS will bill you for this; it will not be calculated by TurboTax.

How to file a prior year
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-prepare-a-prior-year-tax-return/00/25...

macuser_22 · ‎October 27, 2019

TurboTax online and e-file for 2018 ended on Oct 15, 2019. 2018 (and earlier tax years) can now only be completed using the CD/download software installed on a Mac or Windows computer. The return must be printed, signed and mailed.

2016-2018 software can be purchased here:
https://turbotax.intuit.com/personal-taxes/past-years-products/

See this TurboTax help article:

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-...

"How do I finish a prior-year return that I started in TurboTax Online?

If you started your 2016, 2017, or 2018 return in TurboTax Online but weren't able to file it before the shutdown, you can finish and paper-file it in the TurboTax download software for PC or Mac.

Start by purchasing and downloading the software and install it on your computer. If you're also filing a state, be sure to download and install the corresponding state program (PC instructions | Mac instructions).

1. Now sign in at TurboTax.com using the same login you used to prepare your prior-year return.
If you don't remember it, try account recovery. Still no luck? Then just start over in the TurboTax software you downloaded and skip the rest of these instructions.

2. Under Your tax returns & documents, select Download .tax file (not the PDF) for the prior year you want and save it to your computer.

3. Back in the CD/download software, select Find a Tax File, and then browse to the tax data file you downloaded in the previous step.

4. Select the file and click Open.

5 . You can now finish up in the software. Your return will need to be paper-filed, as e-filing prior years is no longer available."

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

Critter · ‎October 27, 2019

Sorry, Online is closed now so you can not start a online return or finish one. Oct 15, 2019 was the last day to efile. 2018 is now the prior year. You can only buy the download for prior years. You have to buy a separate program for each year. They only sell the last 3 years. You need a full Windows or Mac computer to install it on. Buy the download here
https://turbotax.intuit.com/personal-taxes/past-years-products/

You have to print and mail prior year returns. When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS received the return. Don’t forget state.

Important! Mail Federal and State in separate envelopes and mail each year in separate envelopes.

If you are getting a refund, there is not a penalty for filing past the deadline. You have 3 years to file for a refund. If you owe taxes, the interest/penalties will be calculated by the IRS based on how much you owe and when they receive your return and payment. The IRS will bill you for this; it will not be calculated by TurboTax.

How to file a prior year
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-prepare-a-prior-year-tax-return/00/25...

Did you start an online return last Year? How to finish a prior year online return
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-...