6-digit code sent to my phone or to my email

[sr722]

When I log into Turbotax on one PC, it will send the 6-digit code to my email . On the other PC, it will send the 6-digit code to my phone as a voice call, not text.  How is that? and how do I get  turbotax to send the 6-digit code to my phone as a voice call on BOTH or any other computer I use?

[ReginaM]

You can use your telephone number for access to your TurboTax Account by confirming your account in a different way. 

To do this start to enter some information from last year's return in TurboTax.  Be sure to use the name of the primary taxpayer and address information on last year's return you filed with TurboTax.

There will be a couple of other questions you should know the answers to. If none of the answers shown is correct, select None of the above.  When you see the Welcome Back! screen, update your email and mobile phone contact information.

In order to Electronically file, you will receive a verification code sent to your email address and not to your phone.  This is a security measure by the IRS to verify it is you.  

[860-322-1675]

Could you send the code to my phone [phone number removed]

[DMarkM1]

To request your code via text message.

1.            Sign into your account

2.            Select My Account

3.            Select Account Settings

4.            Select the blue Security tab on the left

5.            Select Two Step Verification

6.            Select Turn On

7.            Enter your Phone Number and Password

8.            Sign out of TurboTax, close your browser and sign back in. You should receive a verification code shortly after signing back into your account. 

If you are still unable to get the code to work through text, choose I forgot my user ID or password and then choose I don't know my email address or user ID.

You’ll be asked to provide some information about yourself, and then you’ll be asked a few questions verify your identity. If that method fails, you’ll get a phone number to contact customer support.

[Shorcake 345]

Please send me a code

[DoninGA]

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@Shorcake 345 wrote:

Please send me a code

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https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verificati...

[Logans005]

026106

[Logans005]

I can't finish my taxes until I get a verification code

[DoninGA]

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@Logans005 wrote:

I can't finish my taxes until I get a verification code

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See this TurboTax support FAQ for the verification code - https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verificati...

[Chilchita19]

Send  my 6 digit code to text and voice

[Chilchita19]

Texme 6 digit code 

[DawnC]

The only place you can get the 6 digit IP PIN is from the IRS - see below for help with getting it.   @Chilchita19

• Retrieve your IP PIN online at the IRS's Get an IP PIN site; or
• Call the IRS at 1-800-908-4490 to have your IP PIN mailed to you (this can take up to 21 days)

We're unable to issue IP PINs and you won't find them on your tax paperwork.

[doris-brown]

the verification code I entered is expired

[doris-brown]

code number has expired 

[SForrestLO]

Please see this Turbo Tax help article on how to generate another code. 

What if I'm having trouble with my filing verification code?
https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verificati...