40 dollar processing fee removal before I pay it

[Losingmoney]

• Hi

Nothing changed.

The charge is still there.

Tried going through the file tab.

It does not work.  There is no audit defense purchased.

There are no other add-ons for purchase.
The link above was not helpful.

Any other suggestions?

Thank you.

[VolvoGirl]

Are you using the Online version or the Desktop program?  And what state?  What link doesn't help?

Remove Pay with Refund fee

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-pay-with-my-refund-fees-in-turbot...

[VolvoGirl]

Oh I see your other post I gave you the same link.  If that doesn't work call in.

How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632