You'll need to sign in or create an account to connect with an expert.
Yes, this sort of dishonest rigmarole is why I at least visually scan the forms I'm signing. 'Green Dot Bank' and everyone else doesn't need to pile on to the rip-off train. I'm seriously considering not using this service for 2019. What a scam!
I was just about to file my 2018 tax return when I read over Turbotax fine print, so I'm being charged 79.98 for turbotax fee plus 39.99 ($40.00) for the bank processing fee to deposit funds in my account in under 21 days, worst of all, if you file electronically to the IRS it's also guarantee to be deposit funds within the same amount of time of under 21 days, WITHOUT THE $39.99 PROCESSING FEE!
Not much point in filing electronically under Turbotax is there?
Absolutely! I got suckered into this and I am seriously pissed off. I use this service to save money from going to a local accounting company and this really ruins the whole point and is shady as hell. I didn't see anywhere that I would be charged an extra $39.99 to use my refund to pay for the TurboTax delux service until I printed off my finalized summary of my return and seen that my Expected proceeds was less than what my original amount was going to be. I immediately called customer service and they sent me to a website to pay for my TurboTax fees before it was processed to the outside bank where the fraudulant $39.99 fee would come from. She said it could take 48hrs to show up there once it was invoiced and in their system. I tried logging in to that website service for 3 days and it never accepted my order number/zip code to do so. Deceptive and downright criminal in my opinion. If I cant get my money back I will never use this service again and I will tell everyone that I know to never use this service. I will recommend all competitors. This is how you lose customers TurboTax.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
tjvanevery
New Member
crash345u
Level 4
lynette2736
New Member
willielacy7755
New Member
e5f29f6339cc
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.