2025 Estimated Taxes and Form W-4 Worksheet Error

[Robert931]

2025 Estimated Taxes and Form W-4 Worksheet is showing $0 for my 2025 expected income tax based on similar taxable income as in 2024. I have filled out the 2025 estimates using EasyStep process several times. The data is filled in and gives a taxable income amount of approximately $50,000. Still the 2025 estimated taxes are shown as $0.

I was just on a call to Intuit about this and after several minutes of explaining this to the person on the phone, with several waiting periods while she consulted with a higher authority, I was disconnected. My support call included a screen share so that the representative was able to see exactly what I was experiencing with the software.

Has anyone else been seeing this issue? I believe this is a software bug and that Intuit needs to resolve this problem. I need to file and pay estimated taxes in my situation and depend on the software to assist in my estimates.

If I hear back from Intuit I will post any new information.

[Robert931]

On the phone twice today with Turbotax support (maybe about 2 hours wasted). Spoke to 3 people who were unable to solve the issue. They all kept going to my tax information and whether I had filled out my forms correctly, but in the end were unable to explain why the 2025 Estimated taxes were $0.

The last person I spoke with told me that the problem was going to be sent up to their technical support for further analysis. Next thing I know is that I get a feedback request email whose title is,
"Your TurboTax Case XXXXXXXXX is Closed - Please Complete our Survey".

My experience with their tech support is pretty low! We'll see if they actually do anything in the next few days.

[Robert931]

The short answer is there was no error. I made a mistake in my assumption regarding the absence of taxes from my estimated income amounts.

I spent an hour manually doing the Estimated Taxes using the IRS forms. Came up with the same answer. So I am wrong and TurboTax was right! 

The problem was that the calculations used for the estimated tax worksheet were not transparent, so there was no way for me to figure this out except by doing the calculations using the paper forms.