2024 Update Killed it

[techtamers]

I have used Turbotax for years - primarily because it's easy to look back at prior years to get details on returns. I needed to look back at a 2024 return from Desktop Home & Biz 2024. Before I could view the return, it  installed updates - then promptly asked me for my activation code. I found the code on Amazon but it won't take the code. Now I'm stuck and cannot look up the details inside the 2024 return.

I'm on Windows 11. 

• Did they need to update so that it would work on Windows 11? I don't think I had a choice about the turbotax update - they just went ahead and installed it.
• Is it because I had already used the activation code on my Windows 10 machine last year before I migrated to this new machine that it won't recognize the activation code?
• Any other ideas? This has rendered Turbotax useless to me in the long run if this is how it works now.

Thanks for any help.

[CatinaT1]

Were you able to resolve this? Please call TurboTax Customer service if you are still experiencing this problem.  Here is a link:  Turbo Tax Customer Service