2024 Home& Business windows version cannot transfer 2023 file

[kavenbc]

I bought a 2024 Home and Business TurboTax from Amazon and installed on the same Windows 11 computer, which I have Turbotax 2023 Home&Business version. When I prepare the 2024 tax return, I can find the 2023 tax return file, which could be open with 2023 Home&Business version. However, it pops an Error message when I transfer it. It asked me to try a different location - I tried but still have the error message 

[CatinaT1]

Here is a FAQ: Why am I not able to transfer my previous year .tax file to my 2024 tax return?

[kavenbc]

I used Windows version software. It pushes some updates but still doesn't work. 

The error messages asked me to move the file to other locations repeatly.

[MarilynG1]

If you saved your .tax2023 file to OneDrive, move it onto your C drive and re-try the transfer. 

Here's more info on Transferring a Prior Year Return.  

If you're still unable to transfer your prior year, you can Contact TurboTax Support for more help.

@kavenbc