2018 AGI

[jesamples]

I really need to speak to someone.  I cannot retrieve any information.  keep being told I have no account or I have a different account.  Tried to retrieve different account info and was inform I had none.  Please Help

[EbonyA]

If you have not already tried these particular steps - please do so; The FAQ below provides information on how to make the determination of multiple accounts:

https://ttlc.intuit.com/community/account-management/help/how-many-turbotax-accounts-do-i-have/00/26...

If you need further assistance you may contact support by following these steps: https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632