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1099-K software bug - Personal items sold for a loss option

I called TurboTax. They refuse to acknowledge a software bug after reporting 1099-K (personal items) with 'all items sold for a loss' selection. TurboTax is looping me during federal smart check asking to review correctly filled out 1099-K form. 1099-K Looping issue 2.pngThis question has been already answered already. There is nothing to review. Clearly a BUG.This question has been already answered already. There is nothing to review. Clearly a BUG.1099-K Looping issue.png

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1 Reply
JamesG1
Expert Alumni

1099-K software bug - Personal items sold for a loss option

You are reporting an IRS form 1099-B and personal item sales and reporting that all of the items were sold at a loss or had no gain.

 

Consider removing the IRS form 1099-B and re-entering as Other at the screen Which type of income is your 1099-K for?

 

At the screen Let's get the info from your 1099-K, select This amount in box 1a is too high or includes some personal transactions.  Enter the amount in box 1a.

 

The amount is reported at the top of Schedule 1.

 

 

Retain your records with your income tax files should a tax authority have a question at a later time.

 

@Ivan L 

 

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