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Recovering It's Deductible data

I've logged in for the first time since the spring only to learn the ItsDeductible product has been discontinued.  OK, that's a bummer.  However, it appears my data is also gone.  I can access prior tax returns but not my It's Deductible data???  Please tell me your customer service is not this bad... From an unhappy customer hoping to be proven wrong.

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4 Replies
M-MTax
Level 15

Recovering It's Deductible data

10/20 was the last day to download. They extended it but only through the following weekend. 

GabiU
Intuit Alumni

Recovering It's Deductible data

Hi @dabigddabigd 
You can now download your data. Scroll down on the How to access and manage your personal data from your Intuit Account  article to see how. 

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Recovering It's Deductible data

How do I recover It's Deductible data from 2024 tax return to use in DeductAble online in 2626?

CatinaT1
Expert Alumni

Recovering It's Deductible data

This article will help you download any data you had in ItsDeductible (if used previously or during the year before it was shut down in October).

 

A FMV calculator has been added, but it does not have the same functionality as ItsDeductible. 

 

We at Intuit TurboTax want our users to be completely delighted with their experience using our products and services, and successful in their financial lives and businesses.

Once you file your return, as long as the settings to receive communication from Intuit don’t block it, you will see a pop-up message or receive an email with a survey asking you about your experience. We encourage you to leave your notes and comments there. “Voice of the Customer” notes and comments are read and acted upon. 

If you are using TurboTax Desktop, you can also leave feedback at the Final Steps tab.

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