Why is Turbotax telling me that we dont qualify for Child and Dependent Care, when we have a substantial bill this year? What would cause us to be disqualified?

[DawnC]

That depends on how many qualifying dependents you have.   If you have 2 qualifying children, you can enter your expenses in the Dependent Care Benefits section.  You would be able to use an additional $1k of expenses assuming you have 2 qualifying dependents.   @bmpeterson7 

If you only have one qualifying child, entering your other expenses will not matter, but if you have 2 qualifying dependents, you will be able to get a credit for an additional $1k of expenses.

The Ins and Outs of the Dependent Care Credit

How to get there in TurboTax - Enter at least $6K of your expenses, the first $5 will not be counted since the tax deduction was already received.