Why is it telling me Returns that do not have an SSN or EIN for each dependent care provider are not eligible for electronic filing? I had no dependent care provider.

[DanaB27]

If you did not use any childcare provider in 2021 and therefore do not claim the Child and Dependent Care Credit then please see How do I delete Form 2441 for instructions on how to delete any information in this section.

[xraynurse]

This don't work.

[JaGregory]

I'm having the same issue.

[TeresaM]

If you are in Kentucky and it is flagging the state return with an error message asking for an EIN for the dependent care provider, our team is working to resolve this error message in some Kentucky state returns.  Please sign up for notifications in this TurboTax Help article.  Notifications Kentucky Error Message EIN

[Chasethetax]

When are we going to know more about this issue, and when will I be able to file taxes? It seems like the issue has been going on for a few days and a lot of us need to get this finished.

[AnnetteB6]

This is something that TurboTax is addressing and there is no known update for the timing for correcting the situation.  If you have not already done so, take a look at the following TurboTax article and click the button inside the article to enter your email address so that you can be notified when an update has been released.  It is important for TurboTax to gather this information in order to know how many users may be affected.

Kentucky e-file showing "Not Eligible for Electronic Filing"

@Chasethetax

[dm448]

Is there an ETA on the fix for this error with KY returns?

[truffle7]

Exactly the same thing with me it would not delete because it's still saying the same thing. I am so very upset over this because unlike you and everyone else that needs their taxes done and the money right away we now have to wait for them to fix their mistake which God knows how long that's gonna be because I still haven't heard any word yet and this problem occurred last week

[truffle7]

I'm in the same boat with you, this is so absurd. I started to file mine last Monday and it's still showing that same message about an SSN or E IN number when I didn't even report that I supported any daycare or dependent care

[RobertB4444]

The programmers have not given a date that they expect this issue to be fixed but you can sign up to be emailed as soon as the fix is ready.

Sign up at this link.