2040575
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

mejdev
Returning Member

Solar tax credit wrong; where do I file a bug?

According to https://www.irs.gov/instructions/i5695, the credit for 2020 is 26%.  Even though they extended the credit for 2021 and 2022 (which are both 26% now), 2020 is still 26%.

 

TurboTax Premier is trying to tell me it's 30%; looks like they forgot to update that.

 

Note: I had this same problem with the EV credit last year -- seems like Intuit is lacking a good process to make sure these basic updates are getting done each year.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

4 Replies

Solar tax credit wrong; where do I file a bug?

If you are using the downloaded version make sure your program has been updated.  

mejdev
Returning Member

Solar tax credit wrong; where do I file a bug?

Looks like I'm on version "[phone number removed]" -- I've noticed it automatically updates when I open the software usually.

 

I would think the "2020" product would have the correct values for 2020 taxes without requiring updates.  I understand if some are missed occasionally, but they aren't just going to magically appear in an update without Intuit knowing about the problem.

 

So I restate my question: where can I file a bug OR is there a place where I can see if others have already reported this?  

mejdev
Returning Member

Solar tax credit wrong; where do I file a bug?

I found a different version number that doesn't look like a phone number (that was incredibly annoying)

 

2020.48.20.71

Solar tax credit wrong; where do I file a bug?

Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.

See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question