Medical expense will not accept my entries just reverts to needs review

[PattiF]

You need to delete the medical expenses worksheet and re-enter the expenses.  That will allow you to continue. 

This is a problem that happens for some users that TurboTax is aware of and is investigating.

If this solution did not work for you, you can post a Token for the problem and we can take a further look at this. '

Please send a diagnostic copy of your tax return to TurboTax so they can investigate this problem. In the diagnostic copy, all SSN, names, addresses and other personal info will be replaced with generic info.

To send a diagnostic copy in TTO:

1. Click Tax Tools in the menu on the left.
2. Click Tools.
3. Click "Share my file with Agent"
4. Click OK
5. Write down the token number and post it in this thread.

[Edited 02/19/2023|5:57 PM PST]

@teetamammie 

[teetamammie]

deleted worksheet and started over Did not work, Still reverts to revisit. Sent a diagnostic report Token #1076718

[PattiF]

After you see the needs review message, click on update and walk through all of the medical entries. The needs review message went away after we did that. Try that.

And there was an error message for the W-2 from the school about $0 in Box 10 for dependent care. That should be blank with no entry.

Let us know if following the steps above for medical works to remove the needs review.

@teetamammie